You can return most like-new standard items within 30 days of delivery with a pre-approved return authorization number. There is a 20% restocking fee unless there was a misshipment or the item arrived damaged. Customized signs are not returnable.
Signs Direct offers several different shipping methods to meet your delivery needs. We calculate our shipping cost for each shipping method based on the size, weight and quantity of the items on your order. Your shipping and handling charges are summarized at checkout and most packages in your order can be tracked via our carriers' websites. We typically ship all small packages by UPS.
Shipments over 1000 lbs will go by truck and may need updated freight pricing. We will contact you if the pricing needs adjusted. The extremely heavy orders (orders over 10,000 lbs) always need a custom freight quote to assure their accuracy. We will contact you for approval before shipping these large orders.
Credit Cards: Visa, MasterCard, American Express
PayPal: Our webstore provides the option of PayPal payment.
Net 30 Terms: This option is available for government agencies and corporations with preapproved credit. A signed purchase order is required.